Privacy Policy

This policy explains how Great Names ("we", "us") handles personal information when you use our website and related services. It is intended to help you understand our practices under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It is not legal advice; you should take your own advice where needed.

1. Who we are

The data controller for personal data processed through this site is Great Names. Contact: [email protected]. Registered / correspondence address: London, UK.

2. What personal data we collect

Depending on how you use the site, we may process:

• Contact and enquiry data — name, email address, message content, and related details you submit via contact forms, offers, or email.
• Order and checkout data — billing-related information and identifiers needed to process purchases (handled largely by our payment providers; we typically receive confirmation details rather than full card numbers).
• Admin access — if you use our admin tools, session data stored in a secure cookie to keep you signed in.
• Technical data — IP address, browser type, approximate location derived from IP, and similar data from server logs for security and troubleshooting.

3. How we use your data

• To respond to enquiries, negotiate offers, and communicate about domains you are interested in.
• To process and fulfil orders, including transfers and post-sale communication.
• To send transactional emails (e.g. order updates) where you have provided your address.
• To operate, secure, and improve the website and to detect abuse or fraud.
• To comply with legal obligations (e.g. tax or accounting records where applicable).

4. Legal bases (UK GDPR)

We rely on one or more of:

• Contract — where processing is necessary to perform a contract with you or take steps at your request before a contract.
• Legitimate interests — for example operating the site, security, and responding to commercial enquiries, where not overridden by your rights.
• Legal obligation — where the law requires us to retain or disclose information.
• Consent — where we ask for it (e.g. non-essential cookies, marketing if we offer it separately). You may withdraw consent at any time.

5. Recipients and processors

We use trusted service providers who process data on our instructions. These may include:

• Payment processors (e.g. Stripe, and where applicable Revolut or Escrow.com).
• Email delivery providers (e.g. Resend) for transactional messages.
• Hosting and infrastructure providers that store or transmit data.
• DNS or security providers where we manage domains or protect the service.

Those providers have their own privacy policies. We do not sell your personal data as a business model.

6. International transfers

Some processors may be based outside the UK. Where we transfer personal data outside the UK, we do so using appropriate safeguards (such as the UK International Data Transfer Agreement / Addendum or adequacy regulations), as required by applicable law.

7. Retention

We keep personal data only as long as needed for the purposes above, including legal, tax, or accounting requirements. Enquiry and order records may be retained for a number of years in line with commercial and regulatory practice. Technical logs are typically kept for a shorter period.

8. Your rights

Under UK data protection law you may have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Erasure in certain circumstances.
• Restrict or object to processing in certain circumstances.
• Data portability where processing is based on consent or contract and automated.
• Lodge a complaint with the ICO (see below).

To exercise these rights, contact us at [email protected]. We may need to verify your identity.

9. Supervisory authority

If you are in the UK, you may complain to the Information Commissioner's Office (ico.org.uk).

10. Changes

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after changes constitutes notice where the law allows.

Related: Cookie Policy · Terms of Service